INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we guarantee that the product you receive will match the images shown on our website. If it doesn’t, you can easily request a return or replacement.

Where can I view my sales receipt?

Your sales receipt will be available in your account under "Order History." Additionally, we send an email confirmation with order details when you place an order.

How can I return an item?

To initiate a return, please contact our Customer Care team, who will guide you through the process step-by-step, ensuring a smooth experience.

Will you restock items indicated as “out of stock?”

We aim to restock popular items, but restocking depends on product availability and manufacturer supply. Items discontinued by the manufacturer may not return to stock.

How long will delivery take?

Our standard delivery time is 1-7 days, depending on your location. Occasionally, orders arrive sooner due to favorable delivery conditions.

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